Frequently Asked Questions

What is BitLoader?

Does it cost anything to create an account?

How long does it take for a deposit to show up in my account?

Can I change my deposit wallet address?

How long do you keep logs for?

Are there any minimum deposit amount requirements?

What are your limits for your MasterCard?

What countries can order your MasterCard?

What other fees should I know about?

What is Bitloader?

BitLoader is an online privacy wallet that allows you to deposit Bitcoin and Bitcoin Cash. There are many features to BitLoader.

  1. Instant Internal mixer which allows you to receive fresh new BTC or BCH.
  2. Instant exchanger which accepts your BTC/BCH and can send you either: LTC, ETH, or XMR.
  3. Instant generated prepaid MasterCard or you can order a physical MasterCard. Load your cryptocurrency and spend it like FIAT.

BitLoader is fully anonymous and does not require an E-mail address upon signup. Instead you create a username, a password, and a PIN number. You will be required to write down your seed address in the event you lose access to your account.

Does it cost anything to create an account?

BitLoader is 100% free signup and requires no entry or activation fee for an instant privacy wallet. There are some additional fees charged for when using the features such as the anonymous bitcoin mixer or BitLoader MasterCard.

How long does it take for a deposit to show up in my account?

Deposits are credited instantly to your balance. The funds are not available for spending or withdrawing until 2 network confirmations.

Can I change my deposit wallet address?

At this time all accounts are assigned one static BTC wallet address and one static BCH wallet address. If for some reason you require a new wallet address to deposit funds to, we recommend creating a new account. In the near future we may allow you to generate multiple unique wallet addresses in one account.

How long do you keep logs for?

Logs are periodically erased after 7 days. This is to ensure we are able to assist any customer that has a dispute with a mix transaction or deposit. Last login time is saved to help you monitor and keep your account secure. You can delete your BitLoader account at any time instantly and it will erase all transaction logs and your wallet address from our server permanently.

Are there any minimum deposit amount requirements?

For depositing to your BTC or BCH wallet address, you may send any amount given it has a proper network fee and it will be credited to your wallet. For using the mixer, additional minimum requirements may be imposed during heavy network loads.

Do I have to send in my ID or documentation for your MasterCard?

You do not have to send in your verification documents unless you require higher limits on your MasterCard.

What are your limits for your MasterCard?

Rules Un-Verified Verified User
USD EUR GBP USD EUR GBP
POS Rules              
Number of purchases Per day 6 6 6 no limit no limit no limit
Value of purchases Per day $2,000 €2,000 £2,000 no limit no limit no limit
ATM Rules              
Number of ATM transactions Per day 4 4 4 9 9 9
Value of ATM withdrawal Per ATM Transaction $2,000 €2,000 £2,000 $9,000 €9,000 £9,000
Value of ATM withdrawal Per day $2,000 €2,000 £2,000 $9,000 €9,000 £9,900
Maximum ATM withdraw Lifetime $25,000 €25,000 £25,000 no limit no limit no limit
Loading Rules              
Max any daily load Per Day $2,000 €2,000 £2,000 $20,000 €20,000 £20,000
Max any lifetime load Lifetime $25,000 €25,000 £25,000 no limit no limit no limit
Number of loads Per Day 5 5 5 no limit no limit no limit

What countries can order your MasterCard?

The MasterCard is available to almost any country world wide including all of Europe, United Kingdom, Canada, United States, Australia, and many others. Due to restrictions residents in North Korea and Iran are prohibited from ordering the card.

What other fees should I know about?

Please see the chart below for a list of all fees.

Bitloader e-Wallet Fees

Account Creation FREE
Deposit BTC or BCH to your BitLoader e-Wallet FREE
Withdraw clean BTC or BCH using internal mixer 0.5%
Exchange BTC or BCH for other clean alt-coins 3%
Monthly Account Fee FREE
Inactivity Fees FREE

Bitloader MasterCard Fees

EUR GBP USD
Issue New BitLoader Virtual MasterCard €14.99 £9.99 $19.99
Issue New BitLoader Physical MasterCard €29.99 £19.99 $39.99
Using MasterCard: Transaction Fee FREE FREE FREE
Using MasterCard: ATM Withdraw (Physical only) €2.50 £2.00 $3.00
Online Statements FREE FREE FREE
Load funds to MasterCard from e-Wallet 2.5% 2.5% 2.5%
Transfer funds from MasterCard back to e-Wallet 1% 1% 1%
Monthly MasterCard fee €1.00 £1.00 $1.00